Hotels · Reservations
AI front desk assistant for room bookings
Capture direct booking calls around the clock. Vivik confirms stays, collects guest details, and writes reservations into your PMS, so your team greets guests instead of chasing the phone.
Sound familiar?
- Night-shift and early-morning calls go unanswered or to voicemail.
- Front desk staff juggle check-ins while booking calls pile up.
- OTA dependency grows when direct booking lines aren't staffed.
- International guests expect service in their language.
With Vivik
- ✓24/7 booking coverage without overnight front desk overtime.
- ✓Room nights captured and synced to OPERA, Cloudbeds, Mews, and more.
- ✓Fewer booking errors from manual PMS entry.
- ✓Multilingual guest support on every inbound call.
Reserve your front-desk line coverage
One property or a portfolio, same-day routing available